Privacy Policy
Last updated: February 2025
At Tagamoa we are committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and what rights you have. It applies to our website and services used for searching and listing rental properties in Egypt. By using Tagamoa, you consent to the practices described here, where applicable.
1. Data We Collect
We collect information you give us directly: name, email, phone number, profile details (e.g. profile photo), and content you submit (listings, messages, contact forms). We also collect usage data such as IP address, device type, browser, pages visited, and actions taken on the platform. When you use features that rely on location (e.g. map search), we may collect location data. We may receive information from third parties (e.g. auth providers or payment processors) as permitted by law or your consent.
2. How We Use Your Data
We use your data to provide and improve our services (e.g. displaying listings, enabling search and filters, facilitating contact between users, and managing your account). We use it to communicate with you about your account, security, support, and (where you have agreed) marketing. We use it for safety and integrity: preventing fraud, enforcing our policies, and complying with legal obligations. We may use aggregated or anonymised data for analytics and product improvement.
3. Legal Basis & Retention
We process your data where necessary to perform our contract with you, to comply with legal obligations, or where we have a legitimate interest (e.g. security, fraud prevention, improving our services), and where required by law, with your consent. We retain your data for as long as your account is active or as needed to provide the service, and thereafter as required for legal, tax, or regulatory purposes or as described in our Data Deletion page. Usage and log data may be retained for a limited period for security and analytics.
4. Data Sharing & Third Parties
We do not sell your personal data. We may share data with service providers who assist us (hosting, analytics, email, payment processing, support), subject to strict confidentiality and data protection obligations. We may share data when required by law or to protect our rights, safety, or the safety of others. If you contact another user or list a property, information you choose to share (e.g. in a listing or message) may be visible to other users as intended by the feature.
5. Security & Your Rights
We implement technical and organisational measures to protect your data against unauthorised access, loss, or misuse. No system is completely secure; you are responsible for keeping your password and account details safe. You have the right to access, correct, update, or delete your personal data where applicable; you can do much of this in your account settings or by contacting us. You may have the right to object to certain processing, restrict processing, or request data portability. You may withdraw consent where processing is based on consent. You may lodge a complaint with a supervisory authority.
6. Cookies & Similar Technologies
We use cookies and similar technologies (e.g. local storage) to operate the site, remember your preferences, and understand how the platform is used. For details on the types of cookies and how to manage them, see our Cookie Policy. You can adjust your browser settings to refuse or limit cookies; some features may not work correctly if you disable essential cookies.
7. Children; Changes
Our service is not directed at children under 18. We do not knowingly collect personal data from children; if you believe we have, please contact us and we will delete it. We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and the “Last updated” date on the platform. Continued use after the effective date constitutes acceptance where applicable.
8. Contact
For privacy-related requests, questions, or complaints, please contact us via the contact page on the platform or the email address published there. We will respond in accordance with applicable law and our internal policies.